Refund policy

Here’s your updated policy rewritten as a No Refund / All Sales Final version while keeping it professional and clear:

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No Refund / All Sales Final Policy

All sales are final. We do not offer refunds, returns, or exchanges for any reason, including but not limited to change of mind, ordering the wrong size, color, or design.

Please make sure to carefully review your order — including size, color, design, shipping information, and contact information — before completing your purchase. If you notice a mistake immediately after placing your order, email us right away at traversinglevels@gmail.com so we can attempt to make corrections before processing. Once your order has begun production or shipment, no changes can be made.

Damages or Issues
If your item arrives defective, damaged, or you receive the wrong item, please contact us at traversinglevels@gmail.com within 48 hours of receiving your order. We may request photos or other proof to assess the issue. If approved, we will replace the item at no additional cost.

Custom & Digital Items
Custom orders, personalized items, and digital downloads are non-refundable and non-returnable under all circumstances.

Contact Us
For any questions regarding this policy or your order, email traversinglevels@gmail.com.